Citizens Advice Solent East
Citizens Advice Portsmouth has recently merged with Havant and Gosport branches to become Citizens Advice Solent East (CASE). We are a local charity dedicated to providing free, confidential, and impartial advice to residents of Portsmouth, Havant and Gosport. Our mission is to empower individuals by helping them navigate and overcome a wide variety of challenges, including debt, housing, benefits, employment, and consumer rights. We are part of the larger Citizens Advice network, committed to promoting equality, challenging discrimination, and influencing social policy for positive change. We collaborate with local governments and other organisations to address the root causes of issues and enhance the overall well-being of our community. For 85 years, we have offered guidance to help people overcome their challenges and advocated on major issues when their voices need to be heard, working to create a fairer and more just society for everyone.
Contact Information
Ark Royal House
Winston Churchill Avenue
PO1 2GF
Support Offered
Services offered include:
• Access to Justice – a service to help people challenge housing decisions and benefits appeals.
• Armed Forces Covenant – providing broad help and support to veterans, serving members of the armed forces and their families.
• Generalist advice – a limited service provided by volunteers offering a face to face drop in, email or phone based general advice and signposting.
• Help to Claim – a support service focussing on benefits with help and ongoing support to make a claim for Universal Credit.
• Home & Well – a referral only service for clients who have recently been discharged from hospital or at risk of hospitalisation, to ensure vulnerable clients can remain safe and well in their home. Funded by energy and utility companies. Help with financial, employment, benefits, and housing concerns.
• Macmillan – for those affected by cancer, offering help, advice and support with benefits, money matters, debts, pensions, insurance, employment, housing, charitable grants and more.
• Money and Pensions Service – a service providing specialist debt advice and casework for people seeking to resolve their known debt issues and formal / informal debt solutions.
• Work Out Your Money – focusing on money management, to help improve knowledge, skills, and confidence with budgeting, borrowing and debt.
• Older Persons Service – offering additional assistance to over 65s with debt, benefits, consumer, employment, housing and more.
• SAIAS – a social enterprise specialist immigration advice service offering low cost or free immigration advice and support.
