Produced November 2018, Cobseo Director of Operations
Cobseo – The Confederation of Service Charities is a company limited by guarantee, registered with Companies House under No 5098973. Our main office is Second Floor, Mountbarrow House, 6-20 Elizabeth Street, London SW1W 9RB.
Cobseo as a data controller processes the personal data of the following categories of people:
Service provider and business contacts
Individuals submitting applications for Membership of Cobseo
Individual contacts at Cobseo Membership organisations
Employees
Cobseo undertakes to collect, record, store and use such information in accordance with the General Data Protection Regulation 2016 (GDPR) and any other relevant data protection legislation.
Other Cobseo data protection policies notices give details of how the different categories of data are handled and these are all available online. All staff are trained in the principles of data protection and are required to comply with this policy.
A) DEFINITIONS
“Personal data” is information that relates to an identifiable person who can be directly or indirectly identified from that information, for example, a person’s name, identification number, location, online identifier. It can also include pseudonymised data.
“Data processing” is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
B) DATA PROTECTION PRINCIPLES
Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:
C) DATA SUBJECTS’ RIGHTS
As noted in the individual privacy notices, people whose personal data we process have the right:
Produced November 2018, Cobseo Director of Operations
Cobseo – The Confederation of Service Charities as data controller will collect, use and store (‘process’) information in accordance with the General Data Protection Regulation (GDPR) 2016 and any relevant UK legislation.
This privacy policy explains how we use any personal information we collect about you when you apply for Membership or contact us by phone, email, letter or when you use our website cobseo.org.uk.
If you have any queries about any of the information in this statement, please contact Cobseo’s Director of Operations, Ian Caws on i.caws@cobseo.org.uk.
Collecting Your Data
We collect information about you when you:
This information may include:
We collect material that you proactively post or contribute to our sites and any correspondence you have with us.
We also collect information on your website usage through cookies, if your browser accepts them. For more on what cookies are or how our cookies work, click here.
Legal Basis
We will process information you give us on the basis of the legitimate interest of providing the service you are seeking or processing the application you have submitted. We may use it to help us send you relevant and timely information about the help and support that we offer.
Keeping Your Data
Cobseo will retain your data on its own database for up to seven years after our last contact with you. This will include a record of any payments or material help provided to you. For more, please see our Data Retention and Data Handling policies.
Cobseo’s database is held on Icaris. Their terms of service and privacy policy can be found on their website here: www.icaris.co.uk/privacyPolicy.html. This information will be retained for seven years.
Any payments made will be recorded in Xero; their privacy policy can be found here: www.xero.com/uk/about/terms/privacy. This information will be retained for seven years.
Other data processors used to support Cobseo’s administrative and technological functions are based in the UK.
Sharing Your Data
Cobseo will not sell your information to any third party. We may share your information with third parties where we have legal duty to do so or to provide you with a service you have asked for. We may share your data with:
Your Rights
You have the right to:
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Afghanistan support
In light of recent events in Afghanistan, please find information and support resources here