For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Forces Employment Charity’ Justice Services department delivers specialist programmes to support veterans who are in contact with, or at risk of coming into contact with, the justice system. These veterans may be vulnerable, socially isolated, or need support to live a law-abiding life.
One of these programmes is Op NOVA, a fully commissioned, single pathway of support for veterans in the justice system in England, funded by NHS England. FEC is the prime contractor and delivers all casework in the community: pre/post-arrest and post-release from prison. Another charity, Care after Combat (CaC) is sub-contracted by FEC to deliver Op NOVA in all prisons across England.
What we are looking for
We are looking for a confident and experienced leader who can bring both strategic oversight and hands-on operational management to this role. You’ll have a strong track record of leading and developing teams, ideally within a casework or service delivery environment, and a solid understanding of what high-quality, person-centred support looks like.
You’ll be skilled at building effective relationships with a range of stakeholders, monitoring performance, and using data to drive continuous improvement. With sound judgement and a proactive approach to risk management, you’ll be comfortable working in a fast-paced, evolving environment. Strong communication and IT skills are essential, along with an understanding of the justice system in England and Wales and empathy with veterans of the UK Armed Forces.
Ideally, you’ll also bring knowledge of the UK military or lived experience within the Armed Forces community, along with experience of case management systems such as Salesforce and tools like Outcome Star. A full driving licence and access to a vehicle would also be beneficial.
The successful applicant will be required to undergo an Enhanced Disclosure Service (EDBS) check as well as Police Vetting (NPPV2).
This role is on a fixed-term 2-year contract.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Thursday, 30 April 2026.
Got questions about the role? Get in touch with the People Team at people@forcesemployment.org.uk
Please note:
Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
