Armed Forces Community HQ is a not-for-profit organisation established in 2018 in Wigan Borough to provide a safe space for the Armed Forces community to belong, become socially included and access better life chances.
We offer a host of activities and programmes, delivered on site and in community settings by peers with lived experience and provide advice, guidance and support to Veterans, their families and carers.
The postholder will provide a welcoming, trauma-informed and person-centred response via telephone, webchat, email, outreach and referral pathways, ensuring a “No Wrong Door” experience.
They will undertake triage, needs assessments, navigation and referral coordination, enabling beneficiaries to access the right support, at the right time, through the right organisation.
Working closely with the GM Partnership & Delivery Manager, Local Authority partners, VALOUR Recognised Centre’s and commissioned providers, the SPOC Officer will ensure seamless service access, effective case coordination and high-quality data capture that supports programme reporting, quality assurance and continuous improvement.
Download full details here.
Closing date 6 July at 5pm
Please send your CV and cover letter to andrea@armedforceshq.org.uk
