Army Families Federation – Allowances Policy Assistant


Do you have experience and interest in military allowances, and in the impact that Army life can have on accessing financial services and statutory benefits? Can you make complex policy and processes easy to understand? We are looking for an Allowances Policy Assistant to work with our Money & Allowances Specialist to provide guidance to Army family members on issues around defence allowances, and associated money issues.

If you have an understanding and knowledge of Army life and the challenges families face, with an eye for detail, and the ability to work as part of a remote team, then AFF needs you!

You’ll be the first point of contact for Army family members seeking advice on defence allowances and the unique issues that military families can face in relation to money issues. You will understand their often complex enquiries, and provide guidance to them, helping them to access appropriate support from our Specialists.

You will also play a critical part in ensuring the Money & Allowances Specialist has the evidence to raise emerging issues with policy makers by ensuring that all enquiries are recorded fully, accurately and in line with our privacy and data protection guidelines. You’ll make a difference by helping to ensure that AFF continually understands the unique challenges Army personnel and families face.

The post is 3 days a week (these hours can be worked flexibly across Mon-Fri). The annual salary is £23,000 per year, pro-rata. AFF offers a generous leave package of 30 days’ annual leave, plus 8 bank holidays – pro-rata for part-time team members – and a day off on your birthday. We also offer non-contributory Employee Assistance and Medicash schemes.

This is a home-based role (UK only). Unfortunately, due to the difficulties obtaining employer’s liability insurance overseas, it is not possible to offer this role to a candidate based outside the UK.

This post is a fixed-term two-year contract due to the role being funded by a specific grant from an external funder to support our money and allowances work. There is a possibility of extension beyond December 2025.

  • We will be considering applications on a rolling basis, as they are submitted, which may mean that we identify suitable candidates for interview before the closing date.
  • The final closing date for applications will be midnight Sunday 10 December 2023, but we reserve the right to bring this date forward without notice if we make an early appointment into the role. To ensure you are considered, please submit your application at the earliest opportunity.
  • We will contact shortlisted candidates for interview as they are identified and interviews are likely to take place at any time after this job advert goes live. Interviews will take place via Microsoft Teams.
  • The start date for this post is January 2024.

Find out more and apply here.

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