Combat Stress

Combat Stress – Individual Giving Assistant (Online) – Head Office


Salary: £19,502 per annum (plus 5% fringe allowance up to £1,690)
Permanent, Full-time: 37.5 hours, 9.00am to 4.30pm
Working from our Head Office in Leatherhead, Surrey. KT22 0BX

Combat Stress are looking for a highly motivated individual to become part of their Individual Giving Team.  The Individual Giving Assistant (online) will report into the Senior Individual Giving Officer and will process all online charity donations and trading arm payments.  They will also provide support for general administration duties, help to maintain individual donor records, support the charity’s donor development programme.

The chosen candidate for this role will have a keen eye for detail and possess excellent organisational skills.  They will need to be approachable, responsive and work well within a team.  The candidate should have a working knowledge of online donation sites such as Justgiving and Virgin Money Giving and be able to apply a common sense approach to solving day to day problems. Experience in using a database and excel would be an advantage.

What we offer

You will work within a charity that is growing and evolving at an exponential rate for the climate and one that has a fantastic cause and committed follower base.

Combat Stress operate a salary scale which works similarly to the NHS Agenda for Change system.  We enhance the scale by 1.5% and have designed a bespoke competency framework and appraisal system to support training and development opportunities.

In addition we offer the following benefits;

  • 25 days paid holiday plus bank holidays
  • competitive stakeholder pension scheme – contributions matched up to 10% of salary
  • childcare vouchers
  • discount shopping vouchers
  • cycle to work scheme

To apply, please download the application form and return — along with an up-to-date C.V. and detailed cover letter to

For more information about the role, Rachel Kulsdom, Senior Individual Giving Officer, can also be contacted on 01372 587 153.

Closing date:  3rd March 2017

Interview date: 8th/9th March 2017. 

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