We have an exciting opportunity for a motivated individual to play a key role in building the Charity’s retail teams to support our charitable objectives.
Our charity shops are vital in supporting Forces Support’s aim to support bereaved families of Service Personnel and helping Veterans rebuild their lives.
It would not be possible for the Charity to support these causes without our committed teams in our retail stores, we are looking for someone with the drive and passion for Charity retail and who will be able to nurture and support the retail teams, empowering them to run their stores and increase income.
Who are we
Forces Support is a national charity dedicated to supporting bereaved families of Service Personnel and helping Veterans rebuild their lives. Through our network of charity shops across the UK, we raise vital funds thanks to the commitment of our dedicated staff and volunteers. Every item donated and every purchase made in our stores directly supports meaningful projects delivered by our trusted charity partners.
Founded in March 2010, our mission is to provide relief and support to the families of those who lost their lives while serving in the Armed Forces, and to ensure that all Veterans have access to world-class care and opportunities to thrive in civilian life.
We are also proud to be a national employer, supporting both paid and volunteer roles. Our shops are recognised as centres of excellence for recycling, and we are signatories of the Armed Forces Covenant as well as recipients of the Defence Employer Recognition Scheme.
About the Role
No two days are the same in the life of a Retail Area Manager, you will be the friendly face of the Charity for all the staff and volunteers based across the region in our retail stores, offering training, guidance and support. Supporting the National Operations Manager and CEO with effective operation and performance of the charity’s retail premises and all aspects of the retail business. This role will also be instrumental in delivering the strategic growth, by increasing the number of stores within the region.
Based from home the role will involve travel across the stores within the region, which at times will mean working away from home. You will be supported by the National Operations Manager to deliver the business strategy and to drive the performance of the stores and teams.
About You
This is a key role within the charity and as such you will have proven experience as a Retail Area Manager, ideally including multi-site management and the charitable sector.
You will enjoy a varied and busy role, with a personable and positive outlook you will be able to adapt to challenging situations and changing priorities.
You will have excellent communication and interpersonal skills, able to inspire, support, motivate and empower your teams
You will be a team player with the ability to work independently and on your own initiative. Self-motivated and able to work under pressure with strong organisational and time management skills
This role requires a full clean driving licence
What we are Offering
Salary – dependent on expereince
A warm welcoming environment, supporting our Armed Forces families
Full Time role, Monday – Friday
28 days annual leave (inclusive of bank holidays), increasing with length of service
Company Vehicle, Laptop and Mobile phone
Discounted Staff Purchases
Employee Assistance Programme
Workplace Pension
The Charity recognises the hard work and sacrifice shown by members of the Armed Forces and is committed to ensuring that individuals who serve have the same opportunities for employment as others. This incorporates volunteer and regular Reservists, veterans and their family members.
Apply with your CV and covering letter by 24 July here: general.manager@forcessupport.uk
