Help for Heroes

Help for Heroes – Service Manager – Psychological Wellbeing and High Intensity Therapy Services


Salary: Up to £45,499.00 per annum

Location: Remote

Hours: 35.00

Job Type: Permanent

At Help for Heroes, we help the Armed Forces community live well after service. Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic.

We have an incredible opportunity for a Hidden Wounds Service Manager (Counselling Services) to join our team.

Please see below for more information on what just might be your future role.

About You

Are you one of the following?

  • Counselling / Clinical Psychologist (HCPC registered)
  • Practitioner Psychologist (HCPC registered)
  • Accredited Cognitive Behavioural Therapist (BABCP)

If the answer is yes and you have experience of leading clinical services and managing colleagues delivering quality evidence-based psychological therapies then this could be the ideal role for you.

The Hidden Wounds Service Manager is responsible for clinical leadership in the delivery of psychological therapies, and for supporting, motivating, and managing colleagues.

The successful candidate will be an appropriately qualified and experienced individual who has leadership experience, with the ability to engage with a range of people, including colleagues, trustees, and other stakeholders, including service users and organisational contacts. You will have demonstrable experience of delivering a high quality service in line with ethical standards and good practice, monitoring and evaluating impact and outcomes, as well as identifying and implementing, alongside other members of the Hidden Wounds Leadership Team, service development/improvement initiatives.

Managers are also expected to have a good understanding of the operational and support aspects of managing a clinical service.

About the Role

This is one of two important leadership vacancies within our Hidden Wounds service. These newly created Service Manager posts are key to ensuring operational leadership and clinical governance in our provision of psychological services for the veteran community.

Hidden Wounds recently achieved accreditation by the Royal College of Psychiatrists and has been undergoing a programme of transformation and investment, so you will be joining us at an exciting time. You will play a central role in continuing to shape the delivery of quality mental health services by leading a designated team of practitioners and through being an integral part of the Hidden Wounds Leadership Team.

About the Team

Our Hidden Wounds Team is pivotal in delivering on our mission to support the armed forces community to live well after service, and in championing mental health. Our services are primarily delivered nationally through remote means, and you will be joining a diverse team of multidiscipline experts within the field of veteran mental health support.

For more information and to apply, please visit –

Our Executive Members

By @Cobseo 54 years ago

Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here