National Army Museum – Visitor Welcome and Retail Sales Assistant


The National Army Museum’s mission is to tell the story of Our Army and the people who have served in it; to inspire, engage and educate, though our World Class Museum and Collections. Through our galleries and innovative exhibitions and public programme, the public can explore what it’s like to be a soldier, why we fought in conflicts – past and present, and discover the impact the Army has had on our society.

Visitor Welcome and Retail Sales Assistant

(Part Time), 24hrs per week, 4/7 – Permanent Appointment, London based.         

– London Living Wage

We are seeking a Visitor Welcome and Retail Sales Assistant to join our passionate and dedicated team.  This is a key role in ensuring that the Museum delivers world class, welcoming and engaging service at our welcome desk and family focussed early years soft play space.  You will also drive sales by using exceptional selling skills in our shop and in helping the Museum achieve its sales targets across a breadth of commercial activities.

The successful candidates will have retail and or customer service experience, be a team player, enjoy interacting with visitors, have a positive outlook and possess an understanding of how to apply selling skills to drive sales and key performance indicators.

Interviews will be held on Wednesday 15 May 2024.

The closing date for completed application forms is 12.00pm (Noon) on Friday 10 May 2024

Please note: This vacancy may close early if sufficient applications are received.

Reimbursement of reasonable travel expenses is available for all candidates attending an interview.

For further information, or to apply, please visit our website at:

For further assistance, please contact the Department of Human Resources on:

020 7881 2477 or email

If you have not had a reply within 2 weeks of the closing date, please assume that your application has been unsuccessful.  Due to the volume of applications that we receive please note that we are unable to provide feedback at this stage.

The National Army Museum is an Equal Opportunities employer.

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