Royal Air Forces Association – Area Welfare Manager (Leicester)



Salary: *£32,540 – £34,250 (*) Starting salary
Hours of work: Full time
Department: Welfare

The Royal Air Forces Association is a membership organisation and registered charity that provides welfare support to the RAF family.

Last year the Association carried out 13,800 home visits, told thousands of bedtime stories to children whose parents were away on operations, and gave tailored holidays to 2,500 RAF veterans, widows and family at our Wings Breaks hotels.

We are looking to appoint an Area Welfare Manager to manage a team who provide support to the RAF family who are seeking welfare assistance. You will ensure that people eligible for support receive an efficient and effective service in line with the Association’s welfare policies and where we are unable to help, that people are signposted to alternative sources of support.

The role is office based in Leicester with an occasional requirement to visit beneficiaries or volunteers within the area.

You will be responsible for managing c200 volunteers providing them with supervision, support and guidance including allocating and managing caseloads. On occasions you will deliver presentations and support welfare training. Your role will be to foster and develop good working relationships with other charities and statutory services in the welfare sector.

The Association’s ideal candidate will have a good knowledge of health and social care, the benefits system, have excellent communication and IT skills, experience of leading and managing others and be able to work on their own initiative. You must be a proactive and decisive problem-solver who actively seeks ways to improve our services and processes.

An enhanced DBS check with a check of the barred lists is required for this role.

If you are interested in the role, The Association love to hear from you. For an informal chat about the role please call Sophie Witkowski, Head of Welfare, on 07469 250340.

Please fill in an application form found on, and send it to You can call our HR team on 0116 268 8754 if you would like an information pack.

No Agencies/No CVs

Closing date for receipt of all applications is 2 pm on Friday 16 March

Interviews take place on Friday 23 March


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