Service Dogs UK – Hub Manager

Part Time: 2 days/16 hours per week

Position Overview

The Hub Manager oversees the smooth functioning of the hub, representing the charity positively and ensuring supportive, inclusive environments. This role requires a dynamic individual with a passion for dog training and an unwavering commitment to creating a positive environment for clients, staff, and furry companions alike. Outstanding people skills are essential to foster strong relationships and promote high standards of service and professionalism.

Key Responsibilities:

  • Managing trainers, fosters, and volunteers, assisting in recruiting and assessing their suitability.
  • Supporting Veterans during their application process and throughout their participation in the programme.
  • Handling logistics such as arranging transport, where needed, and ensuring necessary equipment for dogs and fosters.
  • Maintaining records, ensuring GDPR compliance, and submitting required documentation.
  • Implementing training plans, risk assessments, and venue management.
  • Encouraging teamwork, resolving conflicts, and providing regular feedback.
  • Organising training support, addressing learning issues, and arranging special sessions when needed.
  • Representing the charity at events, ensuring health and safety, and reporting risks or concerns.
  • The role also demands professionalism, adherence to charity policies, and ongoing training in areas such as first aid and mental health.

Find out more here.

Applicants can apply via email: getintouch@servicedogsuk.org with a CV and cover letter. Closing date is Friday 29 May.

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