SSAFA – Branch Administrator – Lancashire



£19,500 Pro rata

16 hours per week

Based in Lancashire Branch Office, Preston

A fantastic opportunity has arisen for a part time Branch Administrator with the Lancashire Branch of SSAFA on a fixed term contract, the UK’s oldest national tri-service military charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 73,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

We are seeking an organised and experienced administrator to work closely with branch chairmen and other volunteers in Lancashire.  You will support the local ex-service and service community by:

  • Providing the day to day administration required to run the branch office:  monitoring the branch email inbox; answering the telephone; maintaining records.
  • Liaising with branch officers, volunteers, clients and outside agencies.
  • Assisting with recruiting new volunteers and the ongoing support to branch volunteers.

About the team

You will be providing administrative support a team of dedicated volunteers, who cover the whole of Lancashire county; you will also be working closely with the North West Regional Support Co-ordinators.

About you

To carry out this role successfully you will be a team player with good communication skills, experience of working in an office environment and managing and prioritising your own workload. You will also have good IT skills and experience of using MS Office Suite.

You will also have the ability to handle welfare cases with sensitivity and empathy.

Knowledge of the Armed Forces and ex-Forces community and of working with volunteers would be an advantage but is not essential.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

If you have any queries or would like to speak to someone about this role, please contact Grace Kay on 07384 525309 for an informal discussion.


To apply, visit SSAFA’s website

Closing date: Midnight on 22 September 2019

Interviews: 1 October 2019 in Preston

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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