SSAFA – Community Development Manager


£33 000 per annum

24 months fixed term

37.5 hours per week

Home based

A fantastic opportunity has arisen for 24 month fixed term contract as the Serving Community Development Manager in the Network Support Team at SSAFA, the UK’s oldest national tri-service military charity.

About the role

Based at home, with occasional travel to military establishments and to SSAFA Central Office in London, you will manage a review of SSAFA support to the serving community in the volunteer network. Through analysis of the current work of SSAFA’s Service Committees and external evidence on existing need amongst the serving community, you will facilitate the development of future operating models. Working closely with colleagues within Volunteer Operations, collaboration with staff, volunteers and external stakeholders including the chain of command will be essential.

In addition, you will be part of a team developing best practice guidance and support to volunteers so that a timely, consistent, and quality service is provided to our beneficiaries.


To carry out this role successfully you will have an in-depth understanding of the way of life for today’s Armed Forces and their families, and a commitment to developing quality services to support beneficiaries. The ability to build relationships with multiple stakeholders and evaluate reports and evidence is essential.

Previous experience of working with and supporting volunteers is required, particularly in relation to service delivery. Experience in managing and delivering projects within a set timescale will be key to success in this post. Additionally, the confidence to present to a wide range of influential audiences is essential.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.


For further information

If you have any queries or would like to speak to someone about this role, please contact Julie Lowe, Head of Volunteer Network Support on 07384 525196 for an informal discussion.

To apply, visit SSAFA’s website

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV. Personal data to progress your application

for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission. Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

Closing date: Midnight on 08 July 2020

Interviews: WC 20 July 2020

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

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