SSAFA – Digital Fundraising Manager (London)




37.5 hours
Location: London

A fantastic opportunity has arisen for a full-time Digital Fundraising Manager in the Digital Marketing department at SSAFA, the UK’s oldest national tri-service military charity.

About the role

The Digital Fundraising Manager role is a brand new role created in the Digital Marketing department. We are seeking a Digital Fundraising Manager to help shape and drive forward SSAFA’s digital fundraising strategy as part of the organisation’s strategic aims. You will lead and manage all digital fundraising activities across all digital channels, advising on best practice and ensuring optimisation across core online fundraising journeys. You will work collaboratively with our Marketing and Communications and Fundraising teams to map a supporter lifecycle program to widen our supporter base and increase our voluntary income.


To carry out this role successfully you will have knowledge of and proven ability to develop and implement digital fundraising strategies. You will also have experience of building and maintaining email journeys, developing acquisition, retention and reactivation campaigns, surveys and other user engagement features, and running reports/interpreting audience analysis to maximise income, engagement and ROI. You will be able to manage external agencies, multiple projects and activities to tight deadlines.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.


For further information

If you have any queries or would like to speak to someone about this role, please contact Justin Phillips, Head of Digital Marketing on 0207 463 9312 for an informal discussion.

To apply, visit SSAFA’s website

Closing date: Midnight on 28th June 2018

Interviews: 10th and 11th July 2018. If you are invited to attend an interview you will be required to undertake an aptitude test as part of the selection process.

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.


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