SSAFA – Director of Volunteer Operations


Circa £70,000 per annum
37.5 hours per week
London EC3R

A fantastic opportunity has arisen for a full time Director of Volunteer Operations in the Volunteer Support department at SSAFA, the UK’s oldest national tri-service military charity.

About the role

We are seeking a senior executive with effective management skills and experience of developing strategy, gained from the commercial, public or voluntary sector as well as an understanding of, and empathy with, the volunteer ethos.  The post-holder will need to be able to work independently, as well as in conjunction with staff and volunteers to lead on all issues surrounding the volunteer network. This post is a member of the SSAFA Management Board and will be required to travel across the UK and overseas throughout the year.

The volunteer network is complex, with some 92 branches and 68 in-service committees both in the United Kingdom and overseas.  Volunteers operate in different environments (amongst the serving community, veterans in communities and overseas) and require a bespoke approach to the support they need.


To carry out this role successfully you will have:

  • Strong interpersonal and networking skills.
  • Experience of providing information and reports to senior management.
  • Effective leadership and delegation skills.
  • Experience of strategic management in commercial, public or voluntary sector.
  • Knowledge and experience of overseeing projects.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.


For further information

If you have any queries about this role, please contact Caitlin Wynne, HR Officer, on 020 7463 9345.

To apply, visit SSAFA’s website

Please note that for your application you will be asked to write a supporting statement to explain how you are suited to the role. Your statement must not exceed 1000 words.

Closing date: Midnight on Tuesday 28th March 2017.

Interviews: 13th April 2017. If you are invited to attend an interview you will be required to undertake a test as part of the selection process.

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.


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