SSAFA – Family Support Worker (Loughborough)



£21,000 per annum
37.5 hours per week
Norton House, Stanford Hall, Loughborough

SSAFA, the Armed Forces charity will be unveiling the brand-new Norton House, Stanford Hall in September 2018 – we are looking for enthusiastic, caring individuals to help us support military families.

Providing home-from-home accommodation to Armed Forces families supporting their loved ones throughout their rehabilitation process, the property is designed to be an invaluable sanctuary for relatives as they focus on the bigger task at hand.

Norton House, Stanford Hall will offer a welcoming, non-clinical place to stay for families supporting injured military relatives at the newly-built Defence and National Rehabilitation Centre (DNRC), which will also open in September.

The Norton House project has been running for over 10 years. This latest property in the Norton House legacy will replace Norton House, Headley Court, ensuring that SSAFA is always close to the heart of military rehabilitation.

About the role

We are seeking to recruit a Family Support Worker who will support the opening of the new Norton House, carry on the legacy of the Norton Homes and continue the excellent working relationship with Defence Medical Rehabilitation Centre (DMRC).

The Family Support Worker will be responsible for providing appropriate practical and emotional support to the residents at Norton House, Stanford Hall. The post holder will support the day to day running of the home, ensuring a safe and secure environment which safeguards the residents.


To succeed you must have experience of working with vulnerable adults within a welfare setting. Excellent interpersonal, organisational and IT skills are also essential, as are commitment to providing a quality service and a First Aid qualification or the willingness to undertake training to obtain one.

Applicants must have a full driving licence and be prepared to undertake ‘on call, out of duty hours’.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.


For further information

If you have any queries or would like to speak to someone about this role, please contact Amanda Deakin on 0207 463 9287 for an informal discussion.

To apply, visit SSAFA’s website

Closing date: Midnight on Sunday 17th June 2018

Interviews: w/c 23rd June 2018.

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

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