SSAFA – Learning and Development Administrator


Salary: £20,000 per annum

Hours: 37.5 per week

Location: Central Office – London

Contract: Fixed term for six months

A new opportunity has arisen for a full time fixed-term Learning and Development Administrator in the Learning and Development team at SSAFA, the UK’s oldest national tri-service military charity.

About the role

We are seeking an organised and enthusiastic administrator to support the delivery of learning and development activities to our employees and volunteers at a particularly busy time. You will contribute to the effective functioning of SSAFA’s Learning and Development Team by ensuring that course and conference administration is conducted in a timely and efficient way from allocation of places to evaluation of courses. In addition, you will provide ongoing assistance to the Training Office Manager and support the delivery of learning and development activities to our employees.

You will be highly organised, with a meticulous eye for detail. You will have experience as the first point of contact for a busy department providing high quality customer service, helping to troubleshoot any issues and escalating any complex queries.

This is your opportunity to make a real difference in a fast-paced and learning-centred organisation.


To carry out this role successfully you will have demonstrable administrative experience, and the ability to work in a busy environment while maintaining a professional and welcoming attitude.

You will be IT literate and be confident when using MS Office and databases. You will have excellent communication skills with the ability to develop rapport with a wide range of clients and customers.

With a keen eye for detail you will have experience of updating and maintaining accurate training records on a database, and ensuring associated expenses are recorded in line with organisastional procedures.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.


For further information

If you have any queries or would like to speak to someone about this role, please contact Rachel Fallows on 0207 463 9331 for an informal discussion.

To apply, visit SSAFA’s website.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

Closing date: Midnight on 19 August 2018

Interviews: 29 August 2018

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

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