SSAFA – Regional Operations Support Manager


  • Salary: £37,000 per annum
  • Location: Home based in East Midlands and East of England
  • Closing: 28 April 2022

Job Description

A fantastic opportunity has arisen for a full time Regional Operations Support Manager to join the Volunteer Operations directorate.

About the role

The post of Regional Operations Support Manager supports the delivery of operations by SSAFA’s volunteer network of branches and Service Committees across the East Midlands and east of England. The post holder will work closely with the two volunteer Regional Chairs to implement the proposals of the SSAFA@140 programme, so that consistent, timely and quality support is provided to beneficiaries.

About the team

The post-holder will join eight other Regional Operations Support Managers in the Volunteer Network Operations department which is part of SSAFA’s Volunteer Operations directorate.

About you

To carry out this role successfully you will have in depth understanding of the way of life for today’s Armed Forces, veterans and their families. Experienced in delivering support services, you will be committed to upholding SSAFA’s values and have a passion for the delivery of high-quality support to beneficiaries. You will be readily able to build and maintain relationships with colleagues, volunteers and other stakeholders, and lead and motivate your team.


SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

For further information

Click here to view the job description.

Click here to view the benefits that SSAFA has to offer.

If you have any queries or would like to speak to someone about this role, please contact Grace Kay on 07384 525309 for an informal discussion.

Closing date: Midnight on Thursday 28 April 2022. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 9tMay 2022. If you are invited to attend an interview you will be required to deliver a presentation as part of the selection process.

Click here for further information and to apply.

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