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The Poppy Factory – Director of Operations (Service Delivery)


Competitive Salary with excellent terms and conditions

Full Time, based Richmond, Surrey (with requirement for extensive travel)

We are seeking to recruit an exceptional individual to this senior management position.  At the centre of the Poppy Factory operations, the post has responsibility for delivering the charity’s employability service across the country whilst simultaneously contributing to wider strategic objectives and business change.

Delivering an effective employability service will require strong and effective leadership of a diverse and geographically dispersed team as well as continual monitoring, evaluation and adaptation of the service to meet client needs.

The role also involves significant input at senior executive level, supporting strategic initiatives, planning and implementing the growth of the service, representing the charity at Board, regional and national level and identifying and building key partnerships within the charitable, corporate and statutory sectors.

How to Apply

For the full job description and more information about the role, please refer to the candidate pack.

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification. You may address your covering letter to Deirdre Mills, Chief Executive.

This post is anticipated to close on midnight on Sunday 4 August 2019 we reserve the right to withdraw the advert if we appoint to the role before this date.  Please note that we cannot accept late or incomplete applications. Interviews are expected to take place late August – early September 2019.

For an informal conversation about the role please contact Deirdre Mills, Chief Executive on 020 8939 1866

Apply for the role of Director of Operations (Service Delivery)

Application pack

No agencies please 

Equality, Diversity and Inclusion

The Poppy Factory is committed to equality, valuing diversity and promoting inclusion.  Our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your application whether you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

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The Service Charity Sector and the coronavirus outbreak

For the latest information and guidance on the Service Charity Sector and the coronavirus (COVID-19) outbreak, please click here