The Poppy Factory

The Poppy Factory – Employment Consultant (Birmingham-Midlands)


Location: Home based with travel. The postholder will be based in Birmingham-Midlands and will be required to meet veterans and professional partners within this region.

Salary: £31,270 per annum

Working hours: 37.5 full time (we are also happy to discuss part time working hours)

Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.

At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.

As an Employment Consultant, you will be assisting veterans within your region back into work. Based at your home, with regular travel, including some overnight stays at our Richmond offices, you will help with application materials, overcome challenges and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to gain and retain employment.

What do we need from you?

  • Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
  • A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will work closely with many other organisations for the benefit of the veterans you are supporting.
  • Motivation and commitment. It takes hard work, tenacity, and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
  • This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.

Why should you apply?

  • A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
  • Competitive salary and benefits package including generous holiday and pension contributions.
  • A welcoming and empowering culture, with regular opportunities for team building throughout the year.
  • Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
  • The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
  • Be part of an iconic charity with a 100 year history

For more insight into the role, click here to read our colleague Kirsty’s account of a ‘day in the life’ of an Employment Consultant.

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Keiron Coombs, Regional Manager.

For an informal conversation about the role, please email to arrange a phone call.

Please note, applications will be reviewed on a rolling basis, so we encourage candidates to apply promptly.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

Additionally, we offer a guaranteed first interview to applicants who meet the essential role criteria and are in any of the following groups:

  • Veteran of the UK armed forces
  • Reservist
  • Family member of serving personnel or veteran

Please make it clear in your application if you fall into one of these groups and wish to be considered on this basis.

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