The National Army Museum’s mission is to tell the story of Our Army and the people who have served in it; to inspire, engage and educate, though our World Class Museum and Collections. Through our galleries and innovative exhibitions and public programme, the public can explore what it’s like to be a soldier, why we fought in conflicts – past and present, and discover the impact the Army has had on our society.
Are you passionate about heritage, driving commercial success and visitor engagement?
Deputy Front of House Manager – £34,040pa plus benefits
The Museum is seeking an exceptional Deputy Front of House Manager to work with Visitor Experience and Visitor Welcome & Retail Assistants to ensure the safe, welcoming and commercially focused operation of our Front of House services.
Working with the Front of House Manager, you will lead the Front of House teams with a focus on visitor engagement and commercial activity. You will motivate and drive teams to achieve sales, KPI and donation targets.
You will contribute to the smooth day-to-day operation of the Museum, working calmly and effectively under pressure, and ensuring that the Museum’s mission, values and reputation are consistently delivered across all visitor touchpoints.
This role will require weekend working.
The closing date for application forms is Midday (Noon) on Friday 17 April 2026.
Interviews will be held at the National Army Museum in Chelsea w/c 27 April 2026.
For further information, or to apply, please visit our website at: https://www.nam.ac.uk/jobs
For further assistance, please contact the Department of Human Resources on:
020 7881 2477 or email hr@nam.ac.uk
If you have not had a reply within 2 weeks of the closing date, please assume that your application has been unsuccessful. Due to the volume of applications that we receive please note that we are unable to provide feedback at this stage.
The National Army Museum is an Equal Opportunities employer.
