Army Families Federation – Co-ordinator (West Midlands)



About the role

AFF is currently seeking a Co-ordinator for the West Midlands area (including but not limited to Birmingham, Bramcote, Donnington, Kineton, Lichfield, Stafford, Tern Hill).

AFF Co-ordinators in the UK cover specific geographical regions. Co-ordinators assist Service families with enquiries and concerns, helping families access the right services and support. The role involves representing the families’ viewpoint to the chain of command and local authorities and attendance at meetings within the area.

The role is community- and home-based, reaching families and other contacts through visits to stations within the area and via e-mail, phone and our social media team.

The post is part-time with flexible hours (15 per week) and paid on an hourly basis.

What we’re looking for

Although AFF Co-ordinators are closely supported by their line manager and the whole organisation, they need to be self-starters who are willing to take the initiative to make contacts in their area, be the AFF point of contact for families and be motivated in achieving the best outcomes for their community.

The successful candidate will also need to demonstrate good communication and listening skills, and a strong interest in helping Army families.

A full list of the skills and experience we are looking for can be found in the Job Description.

Applicants should live within the Co-ordinator area of cover. Please note that the home station for this post is Stafford. This means that:

  • Travel time and costs to and from Stafford will not be reimbursed
  • Travel time and costs for journeys to other parts of the Co-ordinator area of cover may use Stafford or the successful applicant’s home location as the start and end point: this will be discussed with the successful applicant.

The post holder would be expected to visit Stafford at least once a week.

AFF welcomes applications from all sections of the community.

For further information

Please download the following from the AFF website (

Any enquiries about the vacancy can be directed to Sarah Gilbody (Regional Manager Central and North) on 07824 534357 or at

Closing, interview and start dates

  • Applications should be submitted by 17:00, Wednesday 27th Shortlisted candidates will be notified via e-mail by Wednesday 4th July.
  • Interviews will take place on Tuesday 10th July in Stafford.
  • The start date for this post is Tuesday 4th September (we may be able to flex slightly on the start date).

Army Families Federation is a charitable incorporated organisation registered in England and Wales with registered charity number 1176393 and a charity registered in Scotland with registered charity number SC048282 having its principal office at IDL 414, Floor 1, Zone 6, Ramillies Building, Marlborough Lines, Monxton Road, Andover SP11 8HJ

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