Haig Housing – Income Officer


Haig Housing is a long-established charity based in Central London, with a presence across the UK. We are the largest veterans housing charity, providing houses for over 1500 veterans and their families. We put people at the centre of everything we do – our beneficiaries and staff. All our employees can expect to experience a professional and friendly working environment where we deliver for those who need us. We are on a journey to become even better and help more people.

We work hard to develop, manage and maintain a range of affordable, quality housing for veterans. To deliver this we hire people who are passionate, committed and proactive in providing quality services and engaging all our stakeholders. We develop our team to be knowledgeable, self-regulating and highly skilled and reward the value they bring to the business

We want to recruit an experienced Income Officer to complement our existing team in Victoria, Central London. You will need to spend a minimum of two days per week in the office at Victoria and the remainder of the week you will work from home.  Our plans to improve our service to beneficiaries are ambitious, for which we need high calibre staff. You will be responsible for the management of income payment within your areas, and income recovery for up to 800, you will be required to work in collaboration with housing managers. You must have a good knowledge of the benefits system; this should include housing benefit Universal credit and debt support.   This is a genuine and real opportunity to make a real difference to the lives of our beneficiaries. It’s a great place to work; we want you to help us make Haig even better.

We expect you to be a self-starter who is output driven, able to work on your own initiative and live our values. In return will provide you with a very competitive package which consists of a generous salary, pension, good holiday allowance, healthcare & life insurance.

Applications by CV and covering letter to humanresources@haighousing.org.uk by the closing date of 10 August 2023. Interviews for those that are shortlisted will be scheduled for 14 August 2023.

Terms and conditions

Job description

Our Executive Members

By @Cobseo 55 years ago

Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here