***THIS JOB VACANCY HAS NOW CLOSED***
Salary: £23869 – £25125 pro rata
Hours: 25 hours per week
Closing date: 8am Wednesday 29 May
Interview date: TBC
Based at our office at RAF Wittering with agile working
Benefits include:
- Generous leave, life insurance and sick pay
- 5% employer pension contribution under salary sacrifice
- Free eye tests and a contribution towards glasses.
- Cyle to Work Scheme
About us
The Royal Air Force Families Federation (RAFFF) exists to improve the quality of life for the RAF family around the world – at work or at home. We provide an independent voice for Serving personnel and their families and is a confidential service that relies upon the integrity, and professionalism of its staff to deliver a Federation that is both credible and respected by all parties.
About the role
Can you help RAF personnel and families who may be experiencing issues related to service life – it may be accommodation, moving house, needing support for their children or themselves? You might have a background in the RAF or the other services – or come from a military family. This experience would help but is not the only relevant background – roles where you can show experience in supporting others and problem solving on their behalf is key to this position. You will be working with a team of other specialists, all of whom help and support each other. A full role profile is available to download on our website www.rafa.org.uk
About you
An understanding and empathy of the service lifestyle is key to being successful in this role. We need you to be a confident and persuasive communicator as you will be liaising with the relevant accommodation agencies highlighting concerns and issues. A proactive problem solver, you will take ownership of these issues and provide timely feedback to RAF personnel and their families with information on the progress of their cases. You will need to have a high level of IT proficiency covering areas such as Microsoft Office, SharePoint and databases (we use Salesforce) along with excellent (and creative!) writing skills to assist in the production of accommodation related articles for use in the RAFFF magazine Envoy, on the RAFFF website, and in other publications.
We will support you with flexibility in your working hours as there will be occasions when you will have to undertake travel to create and maintain productive relationships with various RAF personnel, housing contractors and suppliers.
To apply
Please check that your CV is up to date and highlights your skills and experience relevant to this role (this will really help you stand out during the shortlisting process!) and send this along with a cover letter telling us about how this role fits with your experience to jobs@rafa.org.uk
Closing Date: 8am Wednesday 29 May
The RAF Association is a Disability Confident Employer, please get in touch if you require any assistance with the application process.
