Royal Air Forces Association – Area Welfare Manager (Edinburgh)



Hours: 37 ½ hours per week
Salary: *£31,894 – £33,375(*) Starting salary – pay rise pending Jan 18
Location: Edinburgh
Department: Welfare

The Royal Air Forces Association is a membership organisation and registered charity that provides welfare support to the RAF family.

Last year the Association carried out 13,800 home visits, told thousands of bedtime stories to children whose parents were away on operations, and gave tailored holidays to 2,500 RAF veterans, widows and family at our Wings Break hotels.

The Association is looking to appoint an Area Welfare Manager to organise and provide support to clients seeking welfare assistance. You will ensure that people eligible for support receive an efficient and effective service in line with the Association’s welfare policies and where it is unable to help, that people are signposted to alternative sources of support.

The role is office based in Edinburgh with an occasional requirement to visit beneficiaries or caseworkers within the area.

You will be responsible for managing c200 volunteers providing them with supervision, support and guidance including allocating and managing caseloads. On occasions, you will deliver presentations and support welfare training. Your role will be to foster and develop good working relationships with other charities and statutory services in the welfare sector.

The Association’s ideal candidate will have a good knowledge of Health and Social Care, welfare benefits and systems, excellent communication and IT skills, experience of leading and managing others and be able to work on their own initiative. You must be a proactive and decisive problem-solver who actively seeks ways to improve our services and processes.

A satisfactory Disclosure and Barring Service check/ Protection of Vulnerable Groups (PVG) check is also a requirement for this post.

If you are interested in the role, the Association would love to hear from you. For an informal chat about the role please call Sophie Witkowski, Head of Welfare, on 07469 250340. Please fill in an application form found on, and send it to You can call the HR team on 0116 268 8754 if you would like an information pack.

No Agencies/No CVs

Closing date for receipt of all applications is 2pm on Monday 8 January

Interviews take place on Thursday 18 January in Edinburgh

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