A guide for service families about applying for, maintaining, moving in and out of and living in UK service family accommodation (SFA).
The provision of good quality living accommodation for service personnel and their families is an important priority for the Ministry of Defence (MOD).
The MOD’s Defence Infrastructure Organisation (DIO) manages around 50,000 properties in the UK including planning targeted improvement programmes and planning future requirements. On behalf of the DIO, CarillionAmey, manages a comprehensive maintenance service; the allocation of properties; SFA furniture; conducting move in and move out appointments; and the provision of improvements.
The contract with CarillionAmey became effective on 1 November 2014 for Scotland and Northern Ireland and UK wide allocations; and on 1 December 2014 in England and Wales and for SFA furniture.
In areas where SFA housing stock is unavailable, service families may be provided with fully-serviced privately rented properties, known as substitute service family accommodation (SSFA). This accommodation is sourced and leased on behalf of the MOD by Mears Group Limited.