SSAFA – Gurkha Services Outreach Worker


£21,472 per annum pro rata

18.75 hours  

North of England and Wales

One-year fixed term contract

A fantastic opportunity has arisen for a part-time Gurkha services Outreach worker to join the Specialist Services Department at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 80,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

This is a great opportunity for a fluent Nepali speaker to assist in providing casework and welfare services within the local Gurkha community in a designated region. The role will enable you to fully utilise your fluent English and Nepali communication skills.

Under the direction of the Head of Specialist Services and Welfare, you will provide information, guidance and assistance to the local SSAFA branches and divisions in supporting Gurkha clients who approach SSAFA for help. In addition, you will develop links with the wider local community, assist them in integration, promote relevant activities and help them access local services, benefits and entitlements.

You will act as a SSAFA representative, interpreter and coordinator at client interviews during home visit appointments and assist in disseminating information appropriately to the volunteers and clients, as well as support in training activities.

About you

To carry out this role successfully you will need excellent communication skills and be fluent in both English and Nepali with the ability to translate complex information between languages. Also, demonstratable organisation and IT skills (including using databases) with a keen eye for detail are essential for this role.  A proven ability to work as part of a team and individually whilst travelling within the designated region is required too.

As the role involves working with multiple stakeholders of the Gurkha community excellent interpersonal and networking skills are a must alongside knowledge of the Gurkha community and culture.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community. 

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

For further information  

If you have any queries or would like to speak to someone about this role, please contact Gary Williams on for an informal discussion.

To apply, visit SSAFA’s website

Closing date: 21 March 2021

Interviews: 5 April 2021 [If you are invited to attend an interview you will be required to undertake an aptitude test as part of the selection process.] Interviews will be conducted online via Teams

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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