SSAFA – IT Systems Administrator 


Up to £35,000 per annum

37.5 hours

Central Office, London

A fantastic opportunity has arisen for a full time, IT Systems Administrators to join the IT Team at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, has been providing lifelong support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 85,000 people in need, from Second World War veterans to young men and women who have served in more recent conflicts, and their families. SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

About the role

You will be providing multiple layers of end user support (1st and 2nd) to a large user base, both remote and onsite. Under the ethos of innovation and automation first, this role expects and welcomes new ideas and perspectives and is perfect for someone who enjoys learning new technologies. You will be involved in the several stages of the hardware, software, security, and cloud service lifecycle’s.

Our stack: AutoPilot, Office365, MDT, Windows 10, Cloud Security Platforms, HyperV , PoSh Automation, Azure, VmWare, VDI, Managed EUC, Automated User Management Platform

About the team 

We are a team of nine with a very diverse pool of talent. We all cover different primary streams of work, but actively avoid siloed functions within the team, and enjoy knowledge and task sharing frequently. One of our core goals is to become a team of multi-disciplined specialists. 

About you

To carry out this role successfully you will:

  • Have excellent customer services skills
  • Possess demonstratable experience in supporting Windows 10 in Hybrid Domain Azure Configuration
  • Possess substantial experience in Microsoft Windows networks and active directory services
  • Have demonstratable experience with the Microsoft 365 product suite
  • Have demonstratable knowledge of and worked with a range of computer hardware, windows operating systems and desktop applications, printers, remote access, and remote-control software
  • Have great problem-solving skills, work ethic and willingness to learn

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

For further information  

If you have any queries or would like to speak to someone about this role, please contact Carlton Cassius on for an informal discussion.

To apply, visit SSAFA’s website

Closing date: Midnight on 06 June 2021. SSAFA reserves the right to close the vacancy earlier if the target number of applications is reached.

Interviews: TBC. If you are invited to attend an interview you will be required to undertake a technical test as part of the selection process. The test is 30 minutes long and covers basic to advanced support functions and industry knowledge (this will be delivered remotely). 

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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