SSAFA – Personal and Family Support Worker



Full time


RAF Wittering (with flexibility to work remotely)

About the role

This is a unique opportunity for an empathic person to join our team and contribute to the further development of the service. You will have the opportunity to develop your existing skills and knowledge base in a non-statutory social work setting, providing welfare support to serving RAF personnel, their immediate family and dependents. You will be completing a range of reports and assessments for our service users. You will work closely with team and RAF colleagues, as well as with both civilian agencies and military organisations and charities. This is an exciting and sometimes unpredictable role where no two days are the same!

Find out more about the 30 year history of the Personal Support & Social Work Service.

About the team

The Personal Support & Social Work Service comprises 60 staff nationally. We have a presence at RAF stations across the UK.

This role is located at RAF Wittering, just north of Peterborough, part of the friendly and supportive East Region.  We are a hard-working team, from diverse professional backgrounds, dispersed across the East of England. As the Personal Support & Social Work Service SSAFA is proud to have supported the RAF community for over 30 years.

About you

To carry out this role successfully you will have:

  • Demonstrable experience of working in a health care or social care setting, in either voluntary, statutory or third sector.
  • In depth understanding of equality, diversity and inclusion.
  • Proven experience of carrying out assessments, preparing plans and monitoring and reviewing outcomes – this is fundamental to excelling within this role.
  • Demonstrable organisational skills to manage a varied caseload.
  • Excellent IT skills including experience of using a case management system.

You must be prepared to travel in the course of your work and a full driving licence and use of car are essential.


SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

If you have any queries or would like to speak to someone about this role, please contact Adrienne Drury, Social Work Team Lead on 07500 916701 for an informal discussion or email  

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

You can apply via SSAFA’s website where you’ll also find information about our application process.

Closing date: Midnight on 30 January 2022

Interviews: week commencing 14 February 2022

If you wish to apply for any of our vacancies you will be asked to provide personal information, answer screening questions and upload a copy of your CV. You will remain anonymous to the hiring panel until the shortlisting has been completed. Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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