Walking With The Wounded – Care Coordinator (Tees Esk and Wear Valley (County Durham to York))


Location:  Hybrid of homeworking and office working; WWTW NE Hub, The Walker Building, North Shields, Tyne & Wear, NE29 6LL with expected travel to multiple locations within Tees Esk and Wear Valley.

Salary: £25,500

Hours: 37.5 hours per week (e.g. 9-5, half hour unpaid break)

Contract type: 12 Months fixed term (potential to extend subject to funding)

Company benefits:      

  • 5% Employer Pension Contribution
  • Employee Assistance Programme
  • Bike to Work Scheme
  • Death in Service following completion of probation
  • Travel Expenses

Walking With The Wounded ‘WWTW’ deliver employment, mental health, care coordination and volunteering programmes in collaboration with the NHS to get those who served, and their families, whether mentally, socially or physically wounded, back on their feet and making a positive contribution once more. Why? Because those who served, deserve.

This role will work in collaboration with the North East and North Cumbria Integrated Care Service to support veterans in the Tees Esk and Wear Valley areas. As our contribution to the project offering, we will be employing a new Care Coordinator.

The successful candidate will ideally be in Durham , Newton Aycliffe , Cleveland towards York.

WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.

We are looking for a Care Coordinator who fully appreciate the patience, resilience and self-motivation that are required to support a dispersed and diverse caseload of complex individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.

The Care Coordinator will have a caseload of at times complex ex-servicemen and women. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with more complex clients, we would like to hear from you.

WWTW has continued to deliver Care Coordination during Covid19. Where possible support is delivered via remote means. Where face-to-face support is deemed necessary for the needs of the service user, WWTW take staff health and wellbeing very seriously and we are supporting our teams with safe face-to-face working.

For an informal discussion please contact Tommy Watson on 07741872278

You can read more about WWTW on our website www.walkingwiththewounded.org.uk 

Please apply by completing and submitting our short application with a supporting CV.

It is important you read through WWTW key values, the Job Description and Person Specification prior to completing and submitting WWTW short application with a supporting CV and cover letter, all documents can be accessed here.

If you have any problems with the application process, the HR team are happy to assist.

The closing date for applications is 07 April 2022 at midday.  Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received.

To support planning Interviews will be held face to face on 14 April 2022

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical, mental health and wellbeing of its staff.

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