Walking With The Wounded – Support Care Coordinator (Scotland)


Job Title:

Support Care Coordinator (Remote)






Full Time – 37.5 hours

Contract Type:

12 month Fixed Term

Company benefits:

5% Employer pension contribution, Employee Assistance programme, Travel expences

Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?

Walking With The Wounded (WWTW) has an exciting opportunity for a Support Care Coordinator (SCC) to join a new project to support remote veterans in the highlands and islands of Scotland.

We are looking for someone who can work independently and part of a small collaborative team who will empower ex-service personnel to regain their independence, thrive and contribute in our communities. You will be home based with some travel around the region to build relationships in the community.

WWTW supports those who have served in the British Armed Forces and their families. We specialise in developing pathways to independence as well as employment with organisations who recognise and value the unique skills and qualities of our ex-service personnel.

WWTW’s Digital and Telephone Support Service aims to provide support and care coordination to isolated and lonely veterans via social prescription. As an SCC you will promptly respond to the veteran’s needs and connect them with a range of Armed Forces, civilian third sector and statutory services. Our digital support model has developed significantly over the last year with the Covid-19 pandemic, with all frontline staff providing remote support. This role is one of two new posts (the other in the East of England) dedicated to remote support.

We are looking for a self-starter with prior experience of working with vulnerable adults, an individual who can work independently to set priorities that accurately reflect the relative importance of role responsibilities.  Primarily you will be part of a small team of staff at WWTW operating in a much wider collaboration that includes the NHS, other service charities and local support services.  Your role will be to work with clients remotely and at times intensely to support by analysing individual needs to create a support plan that will break down barriers to a successful stabilisation and navigate the pathway of their mental health journey.

In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Support Care Coordinator in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided and we encourage our staff to develop their own personal and professional skills.

For an informal discussion please contact Kevin on 01263 863 900, you can read more about WWTW on our website www.walkingwiththewounded.org.uk 

Apply by completing and submitting our short application with a supporting CV.

WWTW Short Application

Please note you should reference the following supporting documents when completing your application this includes:

WWTW Key Values

Job Description Support Care Coordinator – Scotland.pdf

Person Spec Support Care Coordinator – Scotland.pdf 

Closing date for applications is 26 April 2021.  Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received.

Interviews are planned week commencing 3 May 2021 and may be held via Zoom or another webinar type platform, depending on current Covid-19 restrictions.

If you are currently serving or have served in the Armed Forces WWTW Employment Advisors are avaliable to support you with your application, please contact our HR team for further details.

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.

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