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DMWS – Primary Care Navigator (Service Navigator) – Birmingham


12 Month Fixed Term Contract
Salary: £25,000
Hours: 35 per week
Benefits package: 30 days leave and up to 6% matched pension contribution after six months.
Location:  Birmingham

Would you like the opportunity to work for an outstanding new project establishing a welfare navigation service within a primary care environment and then providing on-going support to referred members of the wider military community, including serving personnel, veterans, reservists and their families?

If the answer to this question is ‘YES’ then you may wish to consider taking up the challenging but rewarding role of Service Navigator in an independent charitable organisation that cares, supports and rewards.  The Defence Medical Welfare Service has nearly 75 years of experience in supporting those who serve, and that experience is now being extended to other arenas such as GP practices. You will provide welfare support primarily to the wide military community and have the ability to be mobile in order to meet operational needs and may occasionally be called upon to support other DMWS service-users.

Key responsibilities will include, establishing a process for gaining referrals from each GP practice, making all relevant connections with key stakeholders, running training and awareness programmes for GP staff and accurate record keeping providing data and reports within agreed timescales.

All DMWS field staff are required to complete a Diploma in Welfare Studies and Mental Health First Aid Course as part of their training. The induction package also includes mentoring by an experienced Welfare Officer or Manager.   In return, you will be working within a friendly and supportive environment, making a real difference and receiving great benefits.

For a recruitment pack please telephone 01264 774000 or download the pack from  The Application Form to be completed and returned to

DMWS is an equal opportunities employer and values diversity.

Closing Date:           27th January, 2017

Interview Date:      W/C 13th February, 2017 in Birmingham

Our Executive Members

📰New research from @QinetiQ, in partnership with @WarwickIER and @RFEA_UK, and commissioned by @FiMTrust, has found……

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Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here