National Army Museum – Senior Visitor Welcome and Retail Sales Assistant


The Museum’s mission is to tell the story of Our Army and the people who have served in it; to inspire, engage and educate, though our World Class Museum and Collections. Through our galleries and innovative exhibitions and public programme, the public can explore what it’s like to be a soldier, why we fought in conflicts – past and present, and discover the impact the Army has had on our society.

Senior Visitor Welcome and Retail Sales Assistant – £28,252pa(plus benefits)

(Full Time, Permanent Appointment – London based)

We are seeking to appoint a Senior Visitor Welcome Retail Sales Assistant to join our friendly, supportive and dedicated team.  This is a key role in actively ensuring that our visitors have a great day out by delivering world class, welcoming and engaging service at our welcome desk, family focused early years soft play space and within our retail space. You will also help drive sales and profit by using exceptional selling skills and help the Museum achieve its sales targets across a breadth of income generating activities.

In addition, as the Senior Visitor Welcome Retail Sales Assistant you will assist the Retail and Admissions Supervisor in managing and co-ordinating the day-to-day operations. Leading by example, you will support the team in the delivery of world class service and achieving income targets.

The successful candidate will be keen to develop their skills and confidently take on responsibility. We are looking for a candidate with retail experience, who is a team player, enjoys interacting with visitors, has a positive outlook and possesses an understanding of how to apply selling skills to drive sales and key performance indicators.

Interviews will be held on 8 February 2024

The closing date for applications is 12.00pm (Noon) Monday 5 February 2024

Reimbursement of reasonable travel expenses is available for all candidates attending an interview.

For further information, or to apply, please visit our website at:

For further assistance, please contact the Department of Human Resources on 020 7881 2477/2456 or email

If you have not had a reply within 2 weeks of the closing date, please assume that your application has been unsuccessful. Due to the volume of applications that we receive please note that we are unable to provide feedback at this stage.

The National Army Museum is an Equal Opportunities employer.

Our Executive Members

By @Cobseo 54 years ago

Afghanistan support

In light of recent events in Afghanistan, please find information and support resources here