SSAFA – Case Study Officer/In-house Journalist 


£110 per day 

Full time, temporary contract

Until December 31 2022 (with scope to increase)

Flexibility to work remotely – must be willing to travel

About the role

We are looking for an in-house journalist/Case Study Officer to craft original content which showcases our incredible charity and wins us national headlines.

You’ll be working on an array of stories and special projects from inception to finish. The role includes research, managing long-term relationships with our ‘case studies’, conducting interviews, writing stories, coordinating photoshoots and film-directing. You may also be required to attend events with our case studies to represent the charity (from receptions at the Houses of Parliament to film premiers).

Your work will be essential to showcasing what SSAFA does, and why it is so important. It is vital for fundraising, boosting our profile, recruiting volunteers, and ensuring those who need help come to us.

In this role you will travel the country capturing previously untold stories. You will be the person that makes sure they get heard.

About the team

You will be part of a friendly, supportive team (including Head of PR and Public Affairs and a Case Study Manager) that will help you every step of the way, but also empower you to take charge of your own work. 

The team is very experienced with backgrounds in PR, strategy and broadcast journalism and has extremely high standards. We have seen much success, with our stories regularly showcased in national press.

About you

This role would ideally suit someone with two years+ experience in multimedia journalism, though we are willing to accept applications from anyone who meets the following criteria:

  • Enthusiastic – has a passion for identifying and developing original stories
  • Has the stamina, determination, and confidence to pursue stories
  • Stoic and able to handle difficult subject matter
  • Empathetic with strong stakeholder management skills, building trust with our case studies
  • Can work at a fast pace and turnover content rapidly
  • Has keen attention to detail
  • Excellent time management, organised and able to work on multiple stories at once
  • Quick learner
  • Someone with understanding of the military is useful but not essential
  • Excellent written skills
  • Knowledge of privacy, contempt, and defamation law
  • Able to file and manage cases on database


SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

If you have any queries or would like to speak to someone about this role, please contact Alice Farrow (Head of PR and Public Affairs) at to arrange an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

How to apply

Send a CV, covering letter and some examples of your work to

Closing date: Midnight on 12 September 2022 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: w/c 12/13 September

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