SSAFA – Marketing & Fundraising Project Support Officer


£28,000 per annum 

37.5 Hours

London, EC3R

A fantastic opportunity has arisen for a full time Marketing and Fundraising Project Support Officer to join the Marketing and Fundraising teams at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, supports the person behind the uniform; any time they need us, in any way they need us, for as long as they need us. Every year, SSAFA helps more than 73,000 people from the Forces family to get back on their feet; those currently serving, reserves, veterans and their families. Support is there for people at any stage in their military career; from the youngest recruit to the oldest veteran – no one’s service is ever forgotten. We give hope, help and personal support for as long as it takes to get that person’s life back to where they want it to be.

About the role

This role provides project and administrative support to SSAFA’s Marketing and Fundraising teams, as well as executive assistance to the Director of Marketing & Communications and Director of Fundraising.  We are looking for someone with a good eye for detail, bags of initiative, outstanding organisational skills and a strong desire to develop an excellent understanding and practical application of the marketing mix and fundraising.  This role will offer plenty of variety – no two days will be the same – but you will need to juggle stakeholders skilfully and the ability to prioritise and communicate effectively will be key to being successful in this role.

About the team 

You will be joining a well-established team of fundraising and marcomms professionals and will have plenty of opportunity to interact with other departments in the Central Office as well as members of the volunteer network. 

About you

To carry out this role successfully you will have a track record of:

  • Excellent written and verbal communication skills
  • Ability to work quickly, methodically and accurately under pressure, manage multiple projects and prioritise time effectively
  • Experience of working in a marketing or fundraising role in the not for profit sector
  • Excellent administrative skills and attention to detail, confidence in managing budgets.
  • EA experience of managing meeting schedules, providing secretarial support at meetings
  • Strong IT skills in MS Office applications.
  • Knowledge of design software packages – InDesign, Adobe Illustrator and Photoshop – an advantage; as is knowledge of customer relationship management (database) systems

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community. 

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

For further information

If you have any queries or would like to speak to someone about this role, please contact Lisa Shattock, Director of Marketing on 0207 463 9210 or Jonathan Sandall, Director of Fundraising on 020 7463 9220 for an informal discussion.

To apply, visit SSAFA’s website 

Closing date: Midnight on 12 September 2019

Interviews: w/c 23 September 2018 If you are invited to attend an interview you will be required to undertake an aptitude test / deliver a presentation as part of the selection process.

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.

If you wish to apply for any of our vacancies you will be asked to answer some screening questions before completing an application form and uploading your CV.  Personal data to progress your application for employment is covered under the General Data Protection Regulations (GDPR) Article 6 Section 1b and Article 9 2b and c. Your details will not be used for any other purpose or shared with a third party without your permission.  Data on unsuccessful candidates will be retained for one year from the vacancy being filled. If you take up employment with us, your information will be held for the duration of your employment plus six full calendar years. Further details are contained in SSAFA’s Privacy Statement at

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