Location: Sir Oswald Stoll Mansions, 446 Fulham Road, London SW6 1DT, but may occasionally be required to make visits to other Stoll-owned or managed properties.
Responsible to: Director of Corporate Services
Role purpose
- To support the HR function of the organisation
- To support the administration of the organisation through the Corporate Services department
Key Responsibilities
To support the HR function of the organisation
- To provide administrative support to the recruitment and selection process, including advertising, interviews and induction.
- To ensure that all of Stoll’s HR records, administration and monitoring activity is up-to-date and provide statistics and reports upon request.
- To maintain Stoll’s HR database in line with data management procedures
- To maintain staff annual leave and absence records ensuring monitoring is up to date and provide statistics and reports on request
- To coordinate all staff induction and leaving activities. Ensuring that all relevant documentation is completed to deadline.
- To maintain all staff communications both electronic and manual..
- To oversee an organisation-wide approach to training, including the delivery of all core competency.
- To coordinate and support training and development activities for all staff, internally, online and with external training bodies as required.
- To organise staff communications, surveys, team events; wellbeing and social activities.
- Administrate the staff section on the Stoll SharePoint Site.
- Maintain records of complaints and incidents, providing regular reports on complaints and incidents to the Senior Management Team.
- To act as office First Aider and Fire Warden.
- To cover reception during lunch hours and in the absence of the Receptionist
- To support the operations of the wider Corporate Services Department as and when required.
- To ‘muck in’ as part of the team to help run, open days, conferences and other public events.
Working in a team and with others
- Assist the Director of Corporate Services and Chief Executive in setting up Away Days, all staff meetings and team meetings.
- Contribute positively to working in a team and across Stoll to deliver quality services to tenants/residents
- Maximise own personal development by positively contributing to induction, supervision, training, appraisal and team meetings
- Act in a professional manner while on duty and when representing Stoll
Quality and regulatory compliance
- Continuously look to improve the quality of services responding positively to feedback and complaints
- Maintain confidentiality of records and information relating to tenants and staff in accordance with Stoll’s Privacy Policies.
- Ensure all data is controlled and processed in line with Stoll’s Data Protection Policy
- Maintain IT security at all times.
Health and Safety
- Work in accordance with Stoll Health and Safety Policy and legislative requirements report any accidents or potential accidents and near misses
- Support the Director of Corporate Services to ensure that all Stoll’s operations are healthy and safe and that we conform to best practice at all times.
Other
- Carry out any other reasonable duties as required by the Chief Executive or Director of Corporate Services
Apply via CV sent to jobs@stoll.org.uk by 16 October 2024