Location: Based at Sir Oswald Stoll Mansions, 446 Fulham Road, London SW6 1DT
Location: Fulham, London, with travel across London and to other sites
Contract: Permanent
Job type: Full-time [Monday to Friday – 9 am to 5 pm]
Responsible: Head of Finance & IT
Salary: £37,758 – £40,866 per year, plus benefits
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
To ensure The Foundation maximises its income through effective rent and service charge collection and arrears recovery, and to manage the payroll and pension process accurately and efficiently, guaranteeing compliance with internal policies and external regulations supporting financial reporting and audits.
Key Responsibilities:
- Process rent payments, service charges, and Housing Benefit/Universal Credit transactions daily, maintaining accurate tenant rent accounts and support arrears recovery processes.
- Work with Housing Officers to set up Direct Debits and administer these accordingly, and be responsible for the processing of all direct debits, standing orders, bank transfers and card payments, ensuring the corresponding entries are accurately input to the Housing database to tenant accounts.
- Record and reconcile Fundraised income via finance and fundraising systems; reporting grant funding to the fundraising team.
- Ensure all Support income and grants have been received and are accurately recorded and reconciled.
- Manage Accounts Receivable (AR) for Commercial income, ensuring correct allocation to nominal codes, cost centres and projects (max. ten sales invoices per annum).
- In collaboration with Human Resources, ensure accurate monthly payroll and pension information is presented to the payroll bureau (outsourced provider) in a timely manner. Working with the outsourced provider, administer monthly payroll and pensions for all staff, ensuring accuracy and timeliness.
- Ensure compliance with HMRC regulations and statutory reporting (e.g. RTI, P60s, P11Ds).
- Respond to payroll and pension queries and liaise with HR and finance teams as needed.
- Support year-end payroll processes and audits.
Person Specification
- Experience in rent and service charges accounting within social housing and/or the
voluntary/charity sector. [Essential]. - Experience in payroll processing and pension administration [Essential].
- Experience in handling fundraised income including grant funding [Essential].
- Experience with financial systems and interfaces (e.g. journals, adjustments, refunds)
[Essential]. - Significant experience of handling large volumes of data within the general ledger and
interpreting such data for decision-making [Essential]. - Experience of using financial accounting packages and/or databases [Essential].
- Experience/knowledge of the issues facing the ex-Service community [Desirable].
- Experience of analysing management information and making recommendations to
inform decision-making [Desirable].
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
If you would like to apply, please email your CV and cover letter, outlining how you meet the person specification, to recruitment@stoll.org.uk.
Job Description/Person Specification is here.
Closing date for applications: Monday 29 September 2025 , 5pm
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
Stoll appointments are subject to an enhanced DBS check.
