BRAVEHOUND – Operations Co-ordinator


Operations Co-ordinator ~ full time ~ £21,000 – £ 25,000 depending on experience


Assisting director, providing administrative support and other tasks as required


  • Coordinating activity programmes and projects, ensuring all related monitoring and administrative tasks are fulfilled
  • Help support a robust data collection and reporting on service impact.
  • Ensuring organisational administrative records are maintained, equipment is in place and delivered and the dog/veteran team have been assigned a trainer and sessions they are able to attend
  • Ensuring charities policies are up to date and reviewed as and when required
  • Ensuring dog training database (PAWS) is maintained and kept up to date
  • Liaising with BRAVEHOUND Head of Training and dog trainers regularly to ensure that records on dog welfare, vet registration and any other ancillary issues are recorded in PAWS
  • Ensuring all paperwork at each stage of the programme is completed and in place
  • Social Media – assisting with collation and publishing of social media posts
  • Updating Director at weekly intervals
  • Representing the charity as and when required
  • Other tasks as required


  • Strong organisational skills and the ability to complete tasks within a structured work plan with minimal supervision and direction
  • Management experience and experience of supporting project work
  • Managing electronic documents in a well-ordered filing system, ensuring appropriate processes are in place to maintain secure record keeping and data protection.
  • Experience of Database use and willingness to learn other applications
  • Proven IT skills including use of Microsoft Outlook, Word, and Excel
  • Lead on engaging internal and external stakeholders as part of a collaborative approach to delivering our service
  • Work proactively with key partners to ensure funding opportunities are maximised
  • Understanding of charity finance and experience of fundraising
  • Specialist knowledge of developing service protocols, safeguarding and supporting vulnerable adults


  • Highly developed and effective interpersonal and communication skills
  • Commitment to high quality service and efficiency in all aspects of the organisation’s opera-
  • Experience of working in veteran welfare sector
  • Experience of responding to crisis situations
  • Writing clearly and succinctly, in a well-structured and logical way
  • Decision making skills and willingness to take responsibility
  • Must be a self-starter and able to work on initiative
  • Ability to be positive and ensure a high standard of professional conduct is always main-tained for BRAVEHOUND
  • Accepting and tackling work goals with enthusiasm and demonstrating a strong work ethic
  • Ability to be flexible and juggle a range of different tasks whilst adhering to efficient times-cales
  • A willingness to learn new skills and organisational working systems
  • Ability to be accountable and use initiative
  • Ability to work both alone and as part of a team


  • Full driving licence
  • Mental Health First Aid
  • Awareness of Veteran Needs (PTSD awareness)


  • Company laptop
  • Company mobile
  • Access to company vehicle


  • Director

Candidates should send a cover letter and their resume/CV to by 7 November.

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