Forces Employment Charity – Family Support Coordinator

***THIS JOB VACANCY HAS NOW CLOSED***


Remote
£28,325 per year
Permanent, Full-time

​Job Role:

Project Nova is a specialist programme developed to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life. ​

This a homebased, full time 35 hours per week position with a salary of £28,325, reporting to the Nova National Manager, to provide information and support to family or carers of vulnerable veterans

Principal Responsibilities:

  • Receive referral, contact within 48 hours of allocation
  • Undertake needs assessment and identify needs and support required
  • Prioritise high risk cases and provide a proactive, short to medium term crisis intervention services invoking safeguarding referrals where necessary.
  • Maintain monthly contact with beneficiary to ensure successful onward referral for 3 months post engagement.
  • Carry out an assessment using the Families Outcome Star, understand and record support needs.
  • Review assessments following 3-month interval to understand and demonstrate progress.
  • Work with and empower client to engage with the support plan and goals agreed during their needs assessment
  • Ensure that all activity is recorded on Salesforce case management system (CMS) and ensure confidentiality is always complied with.
  • Work within multi-agency frameworks to keep safety central to all services for victims of domestic abuse engaging in MAPPA process, safeguarding meetings and any other appointments as required.
  • Collaboration with Communications team to develop resources to assist families and careers and inform the wider network

Person Specification

Essential Competencies

  • Highly motivated and independent, capable of working remotely across a wide geographical area.
  • Experience of putting into practice the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
  • Ability to build rapport with beneficiary and empower to engage with local services
  • ​Ability to collaborate effectively with internal and external stakeholders.
  • Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with.
  • Commitment to working with each client without prejudice and in an equitable manner

Desirable Competencies

  • Knowledge of the Armed Forces community.
  • Experience of completing risk assessment and risk management for victims of domestic abuse and their children.
  • Experience of safeguarding issues and legislation and working with confidential and sensitive data with clients and partners.
  • Familiarity with – MAPPA, MARAC and Child in Need working processes.

​Security Clearance​

​Successful candidates will require an Enhanced Disclosure & Barring Service (EDBS)

​To apply, please submit your CV and cover letter by Midnight Wednesday 12th April 2023.

Apply here.

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