Haig Housing – Regional Manager (Scotland)


Reports to: Director of Housing

Line Management: NIL

Salary: Up to £42,000k (depending on experience)

Contract: Permanent/35hrs per week (5 days)

Haig Housing is a long-established charity based in Morden, South West London with a presence across the UK. We are the largest veterans housing charity, providing houses for over 1500 veterans and their families. We put people at the centre of everything we do – our beneficiaries and staff. All our employees can expect to experience a professional and friendly working environment where we deliver for those who need us. We are on a journey to become even better and help more people.

The Regional Manager role is remote and travelling is required throughout the Scotland region visiting our estates. Additionally will be provided with IT equipment for home working as necessary. You will be supported by our Head Office in Morden, South London and will attend regular team meetings. Haig offers generous benefits including a company pension, optional private medical insurances and a 3x salary death in service benefit.

Job Summary

  • Develop, deliver, assure and protect the HHT services in Scotland, including monitoring and applying Scottish legislation to all of HHT’s processes in Scotland.
  • To act as the conduit between the Scotland Committee and HHT ensuring that any issues/recommendations raised by the Scotland Committee are properly communicated and appropriately discussed.
  • To co-ordinate and support the administration of the Scottish Committee
  • To be the single point of contact for dealing with beneficiary tenancy issues in Scotland
  • To manage and prepare the budget for comment by Scotland Committee and approval by the Board
  • Interview all potential tenants and assess the suitability and risk factors relating to potential tenants
  • Manage all stages of the tenancy process including Initiating and conduct viewings and sign-up for new tenants and interview and recommend applications for transfer, assignments and succession
  • Select and approve the appointment of appropriate contractors, evaluate contractor performance and take remedial action where required
  • Initiate and manage tendering process and manage and maintain the planned maintenance schedule and initiate works
  • Conduct Pre and Post inspections to ensure quality of work in accordance with HHT policy and take appropriate action when under performance is identified
  • Lead in the acquisition/disposal and management of new/old properties.

Person Specification

First degree in a relevant subject x
Knowledge, Skills & Experience
Detailed knowledge and experience of working with the Veterans community x
2 years relevant experience in Housing Management particularly in Scotland x
2 Years relevant experience in Property Management x
Relevant experience in Budget management and control x
Excellent communication skills across all mediums (written/social media/verbal etc) x
Clear attention to detail whilst maintaining sight of the bigger picture x
High level of competence when using the MS Office packages x
Knowledge and experience of working with legal frameworks and legislation x
Personal Qualities
The ability to think, work and communicate at a strategic level x
The ability to be a self-starter who requires can interpret strategic direction and deliver the operational output x
Has a deep sense of duty who is able to deliver sensible solutions to complicated issues over a wide range of stakeholders x
The ability to influence individuals and groups x
Self-motivated, unafraid to challenge and be challenged x
Able to build relationships, trust & credibility with diverse audiences x
A problem solver, with clear evidence of a proactive, collaborative & agile mindset x
Clear identification with charitable purpose and tireless working for beneficiaries x
The ability to problem solve over a large spectrum of subjects x
Be able to empathise with individuals in a sensible and professional way x
Personal resilience to work effectively and stay calm under pressure and x
Ability to deal with confidential information whilst maintaining confidentiality x
Flexibility to work beyond standard hours to meet the requirements of tenants x
Ability to work collaboratively across a diverse range of organisations and individuals x
Comply with responsibilities regarding safeguarding & training x

Applications by CV and covering letter to humanresources@haighousing.org.uk by the closing date of 22 April 2022.



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