Help for Heroes

Help for Heroes – Family Keyworker


FTC Maternity Cover

Help for Heroes supports those with injuries and illnesses attributable to their service in the British Armed Forces. No matter when someone served, we believe that those prepared to put their lives second, deserve a second chance at life. Every course and activity we offer aims to empower them to look beyond illness and injury, regain their purpose, reach their potential and have a positive impact on society.

We have an incredible opportunity for a Family Keyworker to join our Team.

Please see below for more information on what just might be your future role.

About You

Do you have two or more years of experience working in the welfare sector with vulnerable families and children and good knowledge of Government Benefits framework for individuals and families? Are you skilled in running family support programmes and engaging with hard to reach families? If you also have first-rate interpersonal and communications skills, are excellent in task management and can demonstrate high levels of integrity, confidentiality and discretion look no further. This is the role for you.

About the Role

This role is instrumental for the delivery of welfare support to the families of wounded, injured and sick personnel. As part of our Support Hub Team you will hold the responsibility for the assessment of welfare need and delivery of welfare support, including the provision of high quality information and guidance in relation to all aspects of welfare. Building key relationships with our Band of Brothers/Band of Sisters (BoB/BoS) Coordinators and the Psychological Wellbeing Team to support effective services for families is really important and will help you provide exceptional service to the families of our wounded, injured and sick veterans.

About the Team

Our mission is to deliver effective, evidence-based welfare services utilizing, where appropriate, the benefits of partnership working. We support our beneficiaries to break down barriers, regain control of their lives; the gateway to the person they want to be. We work collaboratively alongside each other and a clinical advisor, working to deliver effective, timely and impactful welfare support to families who are living with ongoing injuries or illness from their time in, or as a result of service. If you are looking for a dedicated team of welfare specialists with a broad range of experience delivering within the Recovery Centre and in the community to work with, we are it.

If you have any questions about the role or need further information please do not hesitate to contact us via email to

To apply please visit our website.

Applications close 22 December 2019.

Interviews for this role will be held in January 2020.

Download the full details here.

Our Executive Members

By @Cobseo 54 years ago

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