The Armed Forces Community Outreach Service provides a single point of contact for those due to be discharged, veterans, serving reservists and all family members. Based within a housing setting, the service provides housing advice and support but support and advice can also be provided on a range of issues including benefits, debt, pensions, substance mis-use, accessing employment, education, accessing community groups and any aspects of the general transition into civilian life. Advice and support can be provided directly or through partnership work and signposting to more specialist agencies. All of our existing staff have previously served in the forces and understand the barriers that the transition into civilian life can bring. The service operates across the area of Gateshead, Newcastle upon Tyne, Durham and Northumberland.