New Impact Report: Two-thirds of veterans treated for PTSD make a full recovery. First therapy appointment within 12 days. And it’s completely free.
PTSD Resolution treated a record 592 armed forces veterans, reservists and family members in 2025, the charity has announced in its annual Impact Report, showing demand for its free mental health service up 29% on the previous year.
The results, independently verified and peer-reviewed, show that two-thirds of veterans treated specifically for PTSD made a full clinical recovery. Four in five clients completed their full course of therapy. The average wait from first contact to a first therapy session was just 12 days. The charity has now supported some 4,800 people since it was founded in 2009.
Colonel Tony Gauvain (Retired), Chairman of PTSD Resolution, said:
“We know that asking for help is often the hardest part. What we can tell any veteran is this: if you come to us, you will be seen quickly, treated by someone who understands military life, and the evidence strongly suggests you will get better. That is what this report shows, and it is what keeps everyone here going.”
A record year for the people who need it most
The charity received 508 new referrals over the year, a 25% increase on 2024, and its helpline handled 3,200 contacts. None of this growth came at the expense of quality and 82% of clients completed treatment to a planned ending.
Clinical outcomes that stand up to scrutiny
The charity’s results are not self-reported. A peer-reviewed study published in Occupational Medicine (Hall and Greenberg, 2025, Volume 75, Issue 2) examined 211 cases and confirmed that 79% of clients achieved reliable improvement. Crucially, improvements were sustained at the three-month follow-up.
Treatment is delivered in an average of seven sessions, using Human Givens Therapy (HGT). Every session includes outcome measurement, and the clinical team reviews cases in real time to ensure progress is on track.
What it costs and where the money goes
The average cost per therapy course is just £910, met entirely by the charity and delivered free to every client. In the 2024-25 financial year, 92.5% of all expenditure went directly to charitable objectives. A rigorous independent evaluation by Pro Bono Economics found that the charity delivers profound clinical and societal benefits with economic returns well above its costs.
The charity runs with a part-time team of eleven, equivalent to six full-time staff, with no salaried directors and no physical assets. It is, by design, lean.
Reaching further
Charles Highett, CEO of PTSD Resolution, said:
“We work closely with other armed forces charities to provide an effective national network through our 200 listed HG therapists and additional partnerships, to ensure, as far as we can, that nobody who needs help is missed out.”
More than 60% of clients are now referred through partner organisations, following formal partnerships with Thrive Together, Veterans Outreach Support, The Poppy Factory, Bridge for Heroes, and Change Grow Live, among others, covering all four nations. The charity has also extended its work into the Scottish prison estate and has supported veterans in more than 20 countries through its overseas programme.
The Trauma Awareness Training and Education (TATE) programme was delivered to over 80 caseworkers, referral partners and charity staff in 2025. The workshop is available as a half-day or full-day course, online or in person, as an open public course and also in-house. It received a 5/5 rating from delegates throughout the year.
Charles Highett said:
“TATE’s proven methodology and consistent results make it an essential tool for any organisation committed to mental health awareness and support.”
Awards and recognition
In September 2025, PTSD Resolution received the Ministry of Defence Employer Recognition Scheme Gold Award, the highest honour available to organisations supporting the Armed Forces community, placing it among just 16 organisations across the South East to achieve Gold status that year. In January 2026, the charity welcomed Lord Jock Stirrup as its new President.
Charles Highett said:
“This award recognises the dedication of our entire network who work tirelessly to ensure no veteran faces mental health challenges alone.”
