RAF Association – Head of Branch, Member and Wellbeing


£51962 – £54663

Based at our office in Leicester with agile working

A UK driving licence is an essential requirement 

The RAF Association has a clear objective: to help sustain a resilient and empowered RAF community, including serving personnel, RAF veterans and their families. Through our sector leading services, we offer friendship to the isolated and lonely, sheltered housing for those who want to remain proudly independent and childcare to serving personnel on RAF stations. We work closely with partner organisations, including other military charities, and have a strong bond with our donors and supporters, giving us the confidence to deliver for our beneficiaries when they need us.

With thousands of members across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind. 

What to expect from the role

The Head of Branch, Member and Wellbeing is a senior management role within the Association, helping us to achieve our purpose, which is the welfare and wellbeing by charitable means of the RAF community through and with our members. Leading a team of Member and Branch Wellbeing Officers, you will champion delivery of the wellbeing of members, branches, and branch clubs (through the activities of the Clubs Development Manager and the regional casework teams).

Our sector leading wellbeing activities include providing regular telephone friendship calls for those feeling lonely or isolated, providing warm home grants during this difficult cost of living time, supporting care givers with our Navigating Dementia platform as well as assistance with respite breaks or independent living at one of our beautifully maintained locations. The HBMW has specific responsibility for the leadership, management and development of branch and wellbeing activity, and is pivotal in developing and implementing the delivery of the Association’s wellbeing strategy.

How you can make a difference

As an experienced and influential leader, you will pioneer the development of an effective strategy and operational plan for the delivery of branch and member wellbeing activities as well as implementing, reviewing and developing our policies to comply with best practice principles and legislative requirements. Experienced in analysing and responding to trends in activity, you will ensure that the Association is leading on its welfare, wellbeing and growth strategies, maximising its potential and collaborating with colleagues to position wellbeing as part of the core offering to maximise uptake and engagement. You will be confident in leading geographically dispersed teams and promoting consistency and the use of insight with regional casework teams. This is a role where you will nurture and develop our wellbeing-centric culture and represent the Association externally at a senior level and collaborate in the development of the charity’s external profile

About You

Educated to degree level or equivalent experience is an essential requirement and would be particularly well suited to ex RAF veterans or a person with experience of working within the military sector at a senior level.  With proven experience of leading projects, drafting and delivering strategies you will be confident in delivering impactful results against challenging targets whist leading a change in cultural direction. Experienced in communicating complex concepts and ideas with clarity and passion will be instrumental to this role along with effective networking and building of long term relationships

An understanding of charity governance is highly desirable as you will contribute to the audit of branch governance standards, providing support and guidance to branches in line with charity legislation, and in consultation with the Branch Governance Officer.

A full role profile is available to download on our website www.rafa.org.uk


  • Fantastic environment committed to really making a difference.
  • Generous annual leave – 36 days (pro rata for part time workers) including public holidays.
  • 5% employer pension contribution under salary sacrifice (subject to matched employee contribution)
  • Company sick pay (after qualifying period)
  • Free eye tests and a contribution towards glasses.
  • Employee assistance programme – confidential helpline for advice and support.
  • Free onsite car park.
  • Cycle to work scheme
  • On-site shower facilities (Head office)
  • Close to park and ride (Head office)

Want to join us?

Please apply by submitting your CV and a cover letter. In order to make your application really stand out, please take some time to review that your CV is up to date as we will initially consider your skills and experience based on your CV which align with the role profile and person specification. This is available to download from our website www.rafa.org.uk  

When you are happy with your CV and cover letter, please send to jobs@rafa.org.uk.

We reserve the right to close this opportunity early so please do not delay in applying as we’d love to hear from you.

Closing date 10am Friday 11 November 2022

The RAF Association is a Disability Confident Employer, please get in touch if you require any assistance with the application process.

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