RAF Association – Services Marketing Officer


£25427 – £26765 Full Time 37.5 hours per week

Based at our HQ in Leicester with agile home working

About us

For over 90 years, the RAF Association have championed a simple belief – that no member of the RAF community should ever be left without the help that they need. The RAF Association is one of the leading providers of welfare assistance to the RAF community.  We do this by developing and offering a range of welfare and wellbeing services that aim to provide amazing support to those who most need it. Our services are delivered by our team of fantastic employees, together with a large network of volunteers. Last year, we supported over 85,500 members of the RAF community who required practical, emotional or financial assistance. For the sake of everyone who needs our help, we continue to evolve and innovate to meet new challenges and remain at the leading edge of service provision. We champion the best interests of the RAF community and work together to make sure no one is ever left behind.

About the role

Our Services Marketing Officer role is part of the Supporter and Services Marketing team.  This team and indeed this role, is key to raising the profile of, and promoting our new and existing service products.  You will be integral in ensuring that marketing campaigns actively promote our offering and ensure our positive message, reaches out to those who will benefit.  Additionally, you will play a role in attracting and engaging our amazing volunteer team to enable us to continue our great work.

This is an extremely varied and rewarding role. Your marketing exposure will cover many elements from coordinating marketing campaigns and allow you the creative space to truly develop engaging messages that tell our story. You’ll work closely with colleagues and managers from our departments and act as the main point of contact for our suppliers and agencies

About you

We are looking for a competent marketing professional who is a self-starter, is eager and confident to work independently and can demonstrate initiative and accountability to passionately deliver our marketing campaigns in a responsive way.  Whilst knowledge of the Charity sector is an advantage, it is not a pre-requisite.  Our key goal is to see you succeed in this role and to do this, you will need to be able to apply your marketing knowledge to tell our story and ultimately keep the wheels on the track when it comes to co-ordinating all campaign activity.

If you’re a people person, highly organised, a great communicator and manager of relationships at all levels and have a desire to be involved in something with meaningful purpose, we’d love to hear from you.

Why join us?

We are immensely proud of the work we do and are employees definitely share this sense of pride.  We offer a wide range of benefits including generous holiday entitlement – 36 days inclusive of bank holidays, as well as a range of other benefits including pension, EAP and four times salary life cover.  Employee’s also have the opportunity to take part in a number of fundraising events as volunteers, for which there is additional leave provision of one day per year.


If after reading the role profile and you would like to ask us any questions then please contact us directly via email in the first instance jobs@rafa.org.uk. We’d love to hear from you!

To apply

Please check that your CV is up to date and showcases your skills and experience relevant to this role (this will really help you stand out during the shortlisting process!) and send to jobs@rafa.org.uk

Applicants who meet the criteria may be offered a short initial telephone discussion with one of the recruiting managers ahead of the closing date so please register your interest early.

Download the job description here.

Please note important dates below

Closing Date                 12 noon Wednesday 9 February 2022

Interview Date             Thursday 17 February 2022

The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process.

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