RAF Benevolent Fund – Welfare Support Executive


Community Based/Home Working – West Midlands Region  

Full time role 

£30k salary, competitive benefits, company car

The Royal Air Force Benevolent Fund is the RAF’s leading welfare charity. The Welfare Directorate is responsible for understanding and meeting the social welfare needs of those in the RAF Family, from those currently serving in the RAF and their families through to veterans of all ages. This is achieved through the delivery of a wide range of services, initiatives and programmes which last year helped over 55,000 individuals.

We are seeking an individual to undertake casework in support of members of the RAF Family experiencing a wide range of difficult and challenging welfare issues. These issues can range from carers struggling with local authority provided care packages, disabled veterans in need of adaptations to remain comfortable at home, right through to individuals struggling with their housing needs or experiencing problems with their mental health. A candidate with experience supporting a broad range of social welfare issues would be best suited for this role.

This is a community-based position working from home but covering an area equivalent to the UK government region of the West Midlands (counties of Herefordshire, Shropshire, Staffordshire, Warwickshire, West Midlands and Worcestershire).

Post holders will be expected to undertake assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund but also the wider statutory and military charity sector ensuring that support is made available to meet the need through the caseworking process.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community. The role is home based, with travel around the region covered as well as occasional travel to London. Any successful candidate for this role will need to be DBS checked.

A detailed job profile is available on the Fund’s website www.rafbf.org. To apply, please send your CV together with a covering letter, not longer than three sides, detailing which location you are interested in, why you believe you are suitable for this role and how you meet the person specification to Martin Botting, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email HRservices@rafbf.org.uk by 5 August 2022.

Applications will be reviewed as they are received and interviews will happen on a rolling basis. Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.  Previous applicants will not need to submit a further application.

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.  Previous applicants will not need to submit a further application.

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