RAF Benevolent Fund – Welfare Support Executive (North West Region)


Community Based/Home Working – North West Region
Full time role
Circa £29,000 per year plus competitive benefits and a company car

The Royal Air Force Benevolent Fund is the RAF’s leading welfare charity. The Welfare Directorate is responsible for understanding and meeting the social welfare needs of those in the RAF Family, from those currently serving in the RAF and their families through to veterans of all ages. This is achieved through the delivery of a wide range of services, initiatives and programmes which last year helped over 55,000 individuals.

We are seeking an individual to undertake casework in support of members of the RAF Family experiencing difficult and challenging welfare issues. This is a community based position working from home but covering an area equivalent to the UK government region of North West England (covering the counties of Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside).

Post holders will be expected to undertake assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund but also the wider statutory and military charity sector ensuring that support is made available to meet the need through the caseworking process.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community. The role is home based, with travel around the region covered as well as occasional travel to London. Any successful candidate for this role will need to be DBS checked.

A detailed job profile is available on the Fund’s website www.rafbf.org and here. To apply, please send your CV together with a covering letter, not longer than three sides, detailing which location you are interested in, why you believe you are suitable for this role and how you meet the person specification to Martin Botting, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email HRservices@rafbf.org.uk .

The closing date for applications is Friday 01 July at 09:00 am. Please note interviews will aim to take place via Video Conferencing Platform 11 – 13 July. Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 10810090).

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