RBLI – Participant Recruiter


Full time, fixed term contract, based in Aylesford, Kent

37 hours per week

Salary: £24,000 per annum

Main Purpose of the Role:

To work with the wider employment teams to generate referrals to the Building Better Opportunities project ensuring eligibility criteria is evidenced. Manage effective marketing, attending job fairs, social prescribing and networking events along with online activities to build and increase participant numbers.

The role will involve travel within southeast areas and lone working.

Overview of the Role & Team:

Participant Recruiter is responsible for creating and maintaining effective relationships with referral organisations, initial engagement with the participant. The Participant Recruiter will work alongside Progression Coaches to meet the project goals.

Your Key Responsibilities:

Encourage and promote partnership working:

Liaise with a range of statutory, voluntary, and private sector agencies and organisations to increase referrals to the project. Seek new referral sources through marketing the project whilst building a pipeline of new participants on to the project.

Work in partnership to identify potential clients:

Build and maintain effective working relationships with appropriate referral agencies, organisations and relevant, to identify participants who are eligible for the project.

Your work would also include:

  • Keeping up to date with labour market information
  • Keeping informed about the issues and policies that impact on people
  • Giving talks to potential referrers and participants and leading discussions
  • Working closely with the Progression Coaches to ensure a smooth transition of the referral and enrolment process.
  • Updating records and completing other administration tasks.
  • Assisting potential clients to engage with the project and explain what the service can provide
  • Running Job clubs and other group activities
  • Delivering employability skills to individuals and or groups of participants
  • Recognise and work appropriately within challenging situations

Management reporting:

  • Maintain appropriate administrative and recording systems.
  • Work with others to contribute to the delivery of projects so that they are on time, to target and within prescribed budgets
  • Maintain an accurate caseload management sheet at all times


  • Meet regularly with the Deputy Project Manager or other designated supervisor for supervision and project reviews and to take responsibility to follow through agreed areas of work.
  • The varied nature of the role may require flexibility to undertake other appropriate and relevant duties as they occur.
  • Attend team briefs, meetings as required
  • Promote and comply with RBLI policies and procedural requirements

Working Environment:

Based in Aylesford travel throughout the South East and to work from outreach centres as required.

Personal Attributes:

  • Able to engage with a variety of individuals face to face or online
  • Be committed to a person-centred ethos and empowering participants to help themselves with the right support
  • Able to work effectively as part of a team and on own initiative
  • Be confident in dealing with participants, partners and funders and be able to respond at all levels
  • Tact, diplomacy
  • Resilience to withstand peaks in workload
  • Emotional resilience to work objectively and professionally with vulnerable people
  • Understanding of or willingness to learn about the needs of a wide range of socially excluded or disadvantaged people.

Essential Skills & Knowledge:

  • Ability to understand and be able to market and network the project effectively
  • Ability to maintain accurate records
  • Ability to communicate effectively at all levels
  • A flexible approach to meeting the needs of the project
  • Organisational, IT and time management skills
  • Able to develop an approach to your work which displays a good understanding of equal opportunities
  • Able to gain a rapid understanding of RBLI’s services, and promote their vision, aims and values in a positive manner
  • Ability to work with minimal supervision.
  • Good understanding of data protection requirements
  • Clear understanding of client confidentiality
  • Good understanding and experience of Excel and Word

Experience Required:


  • Accustomed to networking, marketing presenting and engaging online and in person at events whilst being able to set up referral paths.
  • An understanding of the issues/barriers faced by people with long term health issues and disabilities (including learning disabilities)
  • Experience working with individuals who are facing barriers to work and learning or engaging with their community
  • Experience of working to targets, goal setting and delivering a service that is person centred.
  • To be able to travel to various locations in and around South East area easily and economically
  • Be able to undergo enhanced DBS checks


  • A level 3 in Information, Advice and Guidance
  • Experience of lone working policies and practice


Competitive holiday allowance + bank holidays, a Group Flexible Retirement Plan and Life Assurance.

To Apply:

If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement to recruitment@rbli.co.uk.  RBLI is an equal opportunities employer.

RBLI is an accredited Disability Confident Leader. We guarantee to interview disabled applicants who meet the minimum criteria for the role. If you consider yourself to have a disability and would like more information of how to apply for the above role under our disability confident scheme then please visit https://rbli.co.uk/disability-confident/ for more information.   Alternatively please call us on 01622 795917.

* RBLI reserves the right to remove a vacancy at any time prior to the published closing date


CLOSING DATE: 13 May 2022

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