RFEA – Client Advisor – Part Time – Birmingham


A Maternity Cover position has become available within the RFEA Central Support Team (CST) based in Birmingham. As a Client Advisor you will be hard working, meticulous to detail and conscientious. Working on behalf of the Career Transition Partnership, the principle role will be to advise and assist in the transition management of HM Forces personnel who are leaving or have left the Armed Forces.

The ideal candidates will be self-starters with a strong customer focus, excellent telephone manner and be capable of working within a large team and on their own initiative. Excellent communication skills, IT literacy, keyboard skills and interpersonal skills are essential.

Ideally you should be NVQ 3/4 qualified in Information Advice and Guidance, however, appropriate training will be given.

You will be required to work 20 hours per week. Normal working hours will be on a shift pattern between 8.00 a.m. and 8.00 p.m. Monday to Fridays inclusive. In addition there will be occasional Saturday work between 8.30 a.m. to 2.00 p.m.

Competitive salary package of £9,500 to £10,486 depending on qualifications and experience.   Job satisfaction is guaranteed.

To apply please email a covering letter and applicable CV direct to recruitment@rfea.org.uk FAO Mr Graham Liley by midnight 26 February 2017.

Successful candidates will be required to undertake a Ministry of Defence security clearance which requires applicants to have been resident in the UK for over 5 years.

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