RNRMC – Transition Support Triage and Research Coordinator


RNRMC is looking to recruit a Transition Support Triage and Research Coordinator, based in Portsmouth to join its Transition Support team.

RNRMC, with our many partners, strives to provide assistance to serving and former sailors and marines and their families, with the aim of ensuring they feel valued and supported, throughout their lives. We aim to alleviate the consequences of Service in the Royal Navy for those serving and their families and then, on leaving, continue to honour their service by supporting the veteran community We collaborate across the military sector and wider, ensuring our funds deliver the outcomes our beneficiaries need.

The Board of Trustees have agreed an exciting, new direction for the Charity as part of its latest Strategy review. This is the first strand to develop a stronger beneficiary advocacy role and will provide the evidence to create a proactive and holistic suite of support provision to the whole Naval Family. The role holder will be the key member of the Transition Support team reporting to the Transition Support Case Manager who is based Portsmouth. The role will focus on providing advice, information and guidance to those who may be considered vulnerable as they leave the Service, as well as their families, to achieve a successful transition from service life and into the wider civilian world, regardless of their needs or reason for leaving.

The successful applicant will be at working at the heart of this new initiative by RMRMC. The post holder will actively support Service leavers, veterans and families by supervising initial contact and overseeing the initial triage of need and follow-up on completion of active case work. In addition, the post holder will lead in the creation of a comprehensive Services Directory of local and national organisations we use to refer our beneficiaries for services or support. The research conducted into the service providers will be integrated with the data from the Case Recording system to enable an evidence led evaluation on the future direction of the Transition Support offer and the overall direction of the RNRMC.

It is essential that you have the ability to work in a highly person-centred way with a genuine interest supporting people to problem solve and achieve personal goals. In addition, you must be excited by the prospect of bringing new ideas and experience to the table in a fast, growing and dynamic organisation. You will positively contribute to developing and delivering a first-class Transition Support service by researching the services and support available and actively engaging with a multitude of organisations to drive stronger understanding and collaboration.

The successful applicant will have a highly attuned aptitude for verbal communication with excellent listening skills. They will have and strong empathy for the Navy Family and the values of RNRMC and be keen to expand our understanding of the services and support available both locally and nationally to help our beneficiaries thrive.

You will be based in the Portsmouth at the RNRMC offices in HMS Excellent. This role will attract a starting salary of £25-£30k, depending on experience, and will include an excellent benefit package.

If you feel you have the required skills and experience for this role we would like to hear from you.

Please note this role requires DBS checks.

Download the JD and PS here.

Please send your completed CV and covering letter, detailing the reasons why you wish to apply for the role, demonstrating how you meet the requirements of the person specification and what qualifications you have to support it to hr@rnrmc.org.uk

For an informal discussion about this role, please get in touch with Lorraine Parry, Transition Support Case Manager before the 18 March on 0755 462 3179 or lorraine.parry@rnrmc.org.uk

Visit our website at www.rnrmc.org.uk for more information about our charity.


INTERVIEW DATES: Thursday 24 or Friday 25 March in Portsmouth

Whilst we aim to respond to all applicants, if you have not heard from us by Wednesday 23rd March you may presume you have been unsuccessful in your application

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